Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Nya Lux.

We are committed to providing reliable shipping and fulfillment for all orders.

 

Order Processing

Orders are typically processed within 1–5 business days.

Processing times may vary depending on product type, order volume, customization requirements, and fulfillment partner production schedules.

 

Physical Books

Physical books are produced and shipped through our print-on-demand fulfillment partner.

Production and shipping times may vary based on product availability, printing schedules, and shipping destination.

Estimated delivery dates provided at checkout are estimates only and are not guaranteed.

 

Custom and Handmade Products

Custom and handmade items, including tumblers, apparel, gift items, and personalized products, may require additional production time before shipment.

Production timelines will vary depending on the complexity of the order and current order volume.

 

Digital Products

Digital products, including eBooks and downloadable content, are delivered electronically and do not require shipping.

Customers will receive access to digital products after payment has been successfully processed.

 

Shipping Rates

Shipping costs are calculated during checkout based on the product, shipping destination, shipping method selected, and carrier rates.

Shipping rates and delivery estimates will be displayed before payment is completed.

 

Tracking Information

When tracking information is available, customers will receive a shipping confirmation email containing tracking details.

Please allow time for tracking information to update after shipment.

 

Shipping Delays

Nya Lux is not responsible for shipping delays caused by carriers, weather conditions, customs processing, holidays, or circumstances beyond our control.

 

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Nya Lux is not responsible for delays or lost shipments resulting from incorrect or incomplete shipping addresses provided by the customer.

 

Damaged or Incorrect Orders

If your order arrives damaged, misprinted, or incorrect, please contact us within 5 calendar days of delivery at:  nyalux12@gmail.com

 

Please include your order number and photographs of the issue so we can review and assist you.

 

Contact Us

For shipping questions or order assistance, please contact:

 

nyalux12@gmail.com

 

Website: NyaLux.com